Help Center

Search or browse through the topics below to find answers.

What should I do if my company is not the registered owner of the domain?

This would only be a concern if you are trying to purchase a True BusinessID or Wildcard SSL certificate. If your company is not the registered owner of the domain, as verified through a WHOIS lookup, you must get the registrant information changed prior to submitting an SSL certificate application. You can usually change the registrant information yourself by logging in where you registered your domain and making the changes. Any changes you make to the WHOIS record may take 24-48 hours to update.